Terms & Conditions

Our aim is to make your stay at Balcary Bay Hotel relaxing, enjoyable & memorable. We kindly request you take a moment to read our terms and conditions relating to your stay with us.

Arrival and Departure Times

Rooms are available for check-in from 3pm onwards. On the day of your departure please vacate your room and settle your account by 11am.


Children up to 14 years sharing with two adults £20 per night bed & breakfast. All other meals chargeable. Infants cot £15 per stay.


Credit card details are required to confirm your reservation, a non-refundable deposit may be requested to confirm your booking.


Dogs are welcome by prior arrangement only. Guests must provide their own bedding for their pets. Dogs are not allowed in the Restaurant, Cocktail Bar/Conservatory or any of the Lounges.

Dress Code – Restaurant

We wish to offer our guests both relaxed and comfortable surroundings, yet in a distinguished environment. To maintain a standard acceptable to all our guests, our dress code is “smart casual”. No denim jeans/shorts, trainers/walking boots.


As with all Scottish hotels, smoking is not permitted in any part of the premises. Any evidence of smoking found in bedrooms may incur a deep clean charge of a minimum of £100.

Special Offers

Any special offers cannot be applied retrospectively to any existing reservation.

Wines and Spirits

Guests are not permitted to consume any alcohol on the premises other than that supplied by the Hotel.